Introduction

The Print House respects your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

By using this website, you agree to the terms of this Privacy Policy.

Information We Collect

When you use our website, place an order, or communicate with us, we may collect personal information including:

• name
• email address
• phone number
• billing and shipping address
• account login information
• payment information necessary to process transactions

We may also collect non-personally identifiable information such as browser type, device information, IP address, and general website usage data to help improve the functionality and performance of our website.

How We Use Your Information

The Print House uses the information collected from customers for the following purposes:

• processing and fulfilling orders
• providing customer service and support
• communicating about orders or service requests
• improving our website, products, and services
• sending marketing communications when permitted

We do not sell, rent, or share personal information with unaffiliated third parties except when necessary to process transactions, such as payment processors, shipping carriers, or service providers assisting in business operations.

We may share aggregate, non-personally identifiable information with business partners for analytical purposes or to improve our services.

Cookies and Website Technologies

When you visit our website, small data files called cookies may be stored on your device. Cookies help improve your browsing experience by remembering preferences, maintaining shopping cart functionality, and recognizing returning visitors.

Cookies may also be used to collect general website usage data to help improve the design, performance, and functionality of our website.

You may disable cookies through your browser settings; however, doing so may limit certain website features such as account access or online ordering.

Website Analytics and Tracking Technologies

Our website may use analytics and tracking technologies provided by third-party services, such as website analytics platforms, to help us understand how visitors interact with our website.

These technologies may collect information such as pages visited, time spent on pages, and general user behavior. This information is used only to improve the performance and usability of our website.

These tracking technologies do not provide us with personally identifiable information unless voluntarily submitted by the user.

Accessing or Updating Your Information

You may access and update your personal information by logging into your account and editing your account profile.

If you need assistance accessing, modifying, or deleting your information, please contact us and we will make reasonable efforts to accommodate your request.

Requests related to marketing preferences may take up to four weeks to process.

Removing Yourself From Marketing Communications

The Print House respects your communication preferences.

If you do not wish to receive marketing communications from us through email, postal mail, or phone, you may request removal from our marketing lists by contacting us.

Once your request is processed, your information will be placed on our do-not-contact list.

Please note that even if you opt out of marketing communications, we may still contact you regarding orders, transactions, account activity, or customer service matters.

Children's Privacy

The Print House complies with the Children's Online Privacy Protection Act (COPPA).

We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been provided by a child under 13 without parental consent, we will promptly remove such information from our records.

Data Security

The Print House takes reasonable steps to protect customer information using appropriate administrative, technical, and physical safeguards.

Payment information is processed through secure third-party payment processors using encryption and industry-standard security protocols.

While we strive to protect personal information, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

The Print House reserves the right to modify or update this Privacy Policy at any time. Updates will be posted on this page and will become effective immediately upon posting.

We encourage users to review this Privacy Policy periodically.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

info@tphdfw.com
or call (469) 398-2811